Privacy Policy

Last updated: April 2026

[PLACEHOLDER — FOR LAWYER REVIEW] This privacy policy is a draft and has not been reviewed by a legal professional. Do not rely on this policy as legally compliant until it has been reviewed and finalised by a qualified solicitor, particularly with regard to the Australian Privacy Act 1988.

1. Introduction

[PLACEHOLDER — FOR LAWYER REVIEW] Pixelpond Studio ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

We are based in Australia and comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

[PLACEHOLDER — FOR LAWYER REVIEW] We may collect the following types of personal information:

Identity information: your name, email address, and phone number
Project information: details about your project, business, and requirements as submitted through our application form
Payment information: billing details processed securely through Stripe (we do not store card numbers)
Account information: login credentials and profile data if you create a client account
Usage data: information about how you interact with our website, collected via cookies and analytics tools

3. How We Use Your Information

[PLACEHOLDER — FOR LAWYER REVIEW] We use your personal information for the following purposes:

To assess and respond to your project application
To provide, manage, and deliver our development services
To process payments and send invoices
To communicate with you about your project, including updates and feedback requests
To improve our website, services, and customer experience
To comply with legal obligations

4. Information Sharing

[PLACEHOLDER — FOR LAWYER REVIEW] We do not sell your personal information. We may share your information with:

Payment processors: Stripe, for secure payment processing
Hosting providers: Vercel and Supabase, for application hosting and database services
Email services: for transactional emails related to your project
Legal authorities: if required by law or to protect our rights

5. Data Security

[PLACEHOLDER — FOR LAWYER REVIEW] We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Data is transmitted using TLS encryption and stored on secure, access-controlled systems.

6. Cookies and Analytics

[PLACEHOLDER — FOR LAWYER REVIEW] Our website may use cookies and similar technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences.

7. Your Rights

[PLACEHOLDER — FOR LAWYER REVIEW] Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for certain data processing activities
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

8. Data Retention

[PLACEHOLDER — FOR LAWYER REVIEW] We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely deleted or de-identified.

9. Third-Party Links

[PLACEHOLDER — FOR LAWYER REVIEW] Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

[PLACEHOLDER — FOR LAWYER REVIEW] We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact

[PLACEHOLDER — FOR LAWYER REVIEW] If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via the application form on our website.